Shipping policy

Shipping Policy

When it comes to shipping, we understand the importance of timely delivery.
Your order will be carefully crafted and dispatched within 1–2 business days, so you can receive your bouquet as soon as possible.

Estimated delivery time (after dispatch):
US & Europe: 4–15 business days (Estimated, not guaranteed)
Other areas: 4–10 business days (Estimated, not guaranteed)

For faster delivery, Express Shipping is available at checkout.
If your Express order does not arrive within the estimated timeframe, we will refund your Express shipping fee.
This guarantee applies to delivery delays caused by the carrier and excludes incorrect addresses or unforeseen circumstances.

Our goal is to provide you with a seamless and enjoyable shopping experience from start to finish.

Once delivered, responsibility is transferred to the recipient. While we take great care in packaging, we are not liable for any damage caused during transit.

Please ensure all order details are correct. Incorrect delivery information may result in delays or additional re-delivery fees.